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FREQUENTLY ASKED QUESTIONS

Click on a question to see the answer! If you need any extra info, please reach out via our Contact Page.

Is the run timed?

Gung-Ho! isn't timed. You can certainly time yourself but our focus is on helping you have fun, without the pressure to beat the clock!

Can I buy a ticket on the day?

Yes, you can purchase a ticket on the day. All event day ticket sales are cash purchases only and are subject to availability.

Will I get covered in paint?

No. Feel free to wear your normal athletic gear, there is no paint involved.

Can I walk the course or skip an obstacle?

You can walk, skip or roll the course if you wish, as long as you enjoy yourself then that’s fine by us! If the obstacle looks too much for you then you are free to pass it by.

Can I run with my friends and family?

Yes! Gung-Ho! is all about inclusion so no matter your fitness level, you can run together. Choose the same wave time when booking to make sure you run together.

Is there a discount for Group or Team bookings?

We do not give discounts for team bookings. Discounts may be available for some corporate and charity groups - contact the Gung-Ho! team for more information.

Is there an age / height requirement?

There is no minimum age requirement but participants must be at least 122 centimetres in height to tackle these monstrous obstacles. Children under 11 must be accompanied through the course by a participating adult.

Can I confirm the start time I registered for?

You can access your registration details at any time in your Eventbrite account. It is also in your ticket details and in the emails provided at the time of booking!

Can I transfer to another start time after my registration has been processed?

Yes you can change your start time by editing your registration details in your Eventbrite account up to three weeks prior to your event. (wave times are subject to availability)

What do I do if I lose my race pack or I have moved house?

Don’t panic, your ticket guarantees your place at the event. Just visit the registration desk when you arrive and you will be provided with a replacement pack

Can I transfer to another location?

Yes you can transfer to another location up to three weeks prior to your event.

Can I get a refund?

Unfortunately we cannot give refunds.

What is included with my registration?

Registration includes:

Race Pack: Adhesive race number and wave time wrist band.
(Received before the event.)

Winners Pack: Gung-Ho! Headband and Gung-Ho! T-Shirt.
(Received after the event.)

Will I get a participant guide?

We'll send you an email as soon as you register with details of your event. We'll stay in touch via email over the build up to the event so you know what to expect.

What is a Race Pack?

The race pack is what you need to be ready to race - your Gung-Ho! race number and wave time wrist band.

When can I pick up my Pack?

You have three options for every ticket:

  1. Pick it up the day before race day at no extra cost
     
  2. Pick it up on race day at a cost of £2
     
  3. Have it posted out to you (about one week before the event) at a cost of £3.

    If you don't collect your race pack when you planned, you'll need to pay the difference between ticket options upon collection.

Can I pick up my friend's ticket?

You can collect any tickets for which you have a QR code from Eventbrite. These are delviered by email as soon as you register for a ticket!

When will I get my t-shirt and headband?

You'll receive your Gung-Ho! Winners Pack after you cross the finish line!

Can spectators attend?

Spectators are welcome at every Gung-Ho! event and they won't need to pay. Their view will depend on the venue layout but they will be able to see some of the action.

Is there a cost for spectators?

All of our 5k events allow spectators FREE entry.

Can I buy Gung-Ho! Merch even if I haven't completed the course?

Yes all Gung-Ho! merchandise is available online via our Official Merch Store – no participation is required.

Does Gung-Ho! support good causes?

Yes, our national charity partner for the last 3 years has been BBC Children in Need. Check out our Charity Partners’ page to find out more about the different causes we work with and start getting sponsored!

Is parking available at the venue?

Parking availability varies at each venue.
If parking is available then tickets will be available online in advance.
Please see your event location page for details. (All transactions are cash only on event days)

Will there be somewhere to store my valuables while I am running?

Valuables can be left at a manned bag drop at each event, for a small charge. (All transactions are cash only on event days)

Can I pick up a Race Pack for someone under 18?

You can collect tickets for anyone for whom you have a valid QR code!